The Myth of Expertise

My friend Mike Maddock just sent me his latest Bloomberg-Business Week article titled Why Innovation is Beginner’s Luck. It is a great read and I highly recommend it. Mike’s point is that some of the greatest innovations have come from outside the industry they revolutionized. Amazon, Twitter, iTunes, Netflix, eBay and ZipCar were all created

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A Labor of Love

For those of you who are just tolerating or downright dislike your job, I have a challenge for you. Identify one thing you like about your job, and spend some time each day being grateful for that.

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The Staffing Service as Agent

Lately I have been thinking of Ari Gold as a model of how we need to interact with our temporary employees and consultants. Now I don’t mean the cursing and yelling part – rather interacting with our employees from the perspective of managing their careers.

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The Importance of Being Human

When we make a placement we need to ensure that both the client and employee are excited about the opportunity in order for us to really benefit–it all comes crashing down if one of the 3 players is left dissatisfied. If we were selling toasters it would be much simpler: my toaster has never complained about the state of my kitchen – not once.

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Interview Mistakes

Not Another People Person! Do not, under any circumstances say you are a “people person.” Ever. The statement is completely vacuous, and yet I hear people say it all the time. This is a trait that people think is valuable, but really says nothing more than that you like people. As a prospective employer I want more. Are you persuasive? Are you comfortable working with very demanding professionals? Are you capable of quickly forming relationships? If so speak to those attributes and kick the “people person” to the crib.

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Great Additions to My Interview Process

Last month someone sent me an article from the Wall Street Journal this Wall Street Journal article entitled “Five Must-Ask Interview Questions” and though I think the questions are very inspired, frankly, I am stumped. One of my standard interview questions is “Briefly tell me about your most pronounced professional weaknesses and tell me about

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More on Making Better Decisions at Wall Street Services

So after my last Blog post, my friend Adam Jacobson, the CEO of Red Three Consulting sent me the following e-mail : “I’m not a Quaker but I went to Haverford College and I saw consensus in action. I’d be interested to see how you’re using a kind of modified consensus in your business. The

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