The Staffing Service as Agent

Lately I have been thinking of Ari Gold as a model of how we need to interact with our temporary employees and consultants. Now I don’t mean the cursing and yelling part – rather interacting with our employees from the perspective of managing their careers.

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The Importance of Being Human

When we make a placement we need to ensure that both the client and employee are excited about the opportunity in order for us to really benefit–it all comes crashing down if one of the 3 players is left dissatisfied. If we were selling toasters it would be much simpler: my toaster has never complained about the state of my kitchen – not once.

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Interview Mistakes

Not Another People Person! Do not, under any circumstances say you are a “people person.” Ever. The statement is completely vacuous, and yet I hear people say it all the time. This is a trait that people think is valuable, but really says nothing more than that you like people. As a prospective employer I want more. Are you persuasive? Are you comfortable working with very demanding professionals? Are you capable of quickly forming relationships? If so speak to those attributes and kick the “people person” to the crib.

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Great Additions to My Interview Process

Last month someone sent me an article from the Wall Street Journal this Wall Street Journal article entitled “Five Must-Ask Interview Questions” and though I think the questions are very inspired, frankly, I am stumped. One of my standard interview questions is “Briefly tell me about your most pronounced professional weaknesses and tell me about

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More on Making Better Decisions at Wall Street Services

So after my last Blog post, my friend Adam Jacobson, the CEO of Red Three Consulting sent me the following e-mail : “I’m not a Quaker but I went to Haverford College and I saw consensus in action. I’d be interested to see how you’re using a kind of modified consensus in your business. The

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The Necessity of Excellence

Sorry for the long gap in posts – I have had a lot of travel lately which has left little time for writing… But I am back now. Last Post I spoke about my beloved friend Melba, the Subway Token Booth Clerk, and how she gets satisfaction and brings it to others by being excellent

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The Simplicity of Excellence and Satisfaction

Today is a very sad day for me – I just found out that Melba, the token booth clerk at the Bowling Green 4 and 5 Subway Station, has left the MTA. I am heartbroken. Most people don’t notice the token booth clerk as they leave the subway but Melba is hard to ignore. Every

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The Morality of Fighting Unemployment Claims

The great thing about Unemployment Insurance is that it provides concrete pressure to keep our people working and to only place people with whom we can see having a long term relationship. The more people we have receiving unemployment benefits, the higher rate we pay for the insurance. So we are more profitable when we

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